At Zentora Technology Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (phone number, email, address), and payment details for purchases.
• Usage Information: Interactions with our website, services, and customer support.
• Technical Information: IP address, device type, and browser details for website functionality and security.

2. How We Use Your Information

• To process orders and provide our solar products and services.
• To improve customer experience and support.
• To communicate updates, promotions, and company-related information.
• To ensure compliance with legal and regulatory requirements.

3. Data Protection & Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, while we take precautions, we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share data with:

• Authorized service providers for operational purposes.
• Legal authorities, if required by law.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

• Request access to the personal information we hold about you.
• Update or correct inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Opt-out of marketing communications.

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.

8. Contact Us

For inquiries regarding this Privacy Policy, please contact:

• Email: info@merasolar.com
• Phone: 9953400746
• Website: www.merasolar.com