1. Introduction

These terms govern your use of our solar products, services, and website. By engaging with us, you acknowledge and accept these conditions.

2. Products & Services

• We offer solar energy solutions, including installation, maintenance, and consultation.
• Product specifications, pricing, and warranty details are subject to change without prior notice.

3. Ordering & Payment

• All orders must be placed through official channels, and payments must be completed as per the agreed terms.
• Any overdue payments may result in suspension or cancellation of services.

4. Installation & Maintenance

• Installation timelines depend on availability and project complexity.
• Customers must ensure site readiness for installation.
• Regular maintenance enhances performance; customers should adhere to recommended service intervals.

5. Warranty & Liability

• Our products come with manufacturers and warranty covering manufacturing defects.
• Warranty does not cover damages due to misuse, unauthorized modifications, or natural disasters.
• Zentora Technology Private Limited is not liable for indirect or consequential damages.

6. User Responsibilities

• Users must provide accurate information when engaging with our services.
• Customers must comply with local solar energy regulations and safety guidelines.

7. Intellectual Property

• All content, logos, and materials on our website and documents are the intellectual property of Zentora Technology Private Limited.
• Unauthorized reproduction or distribution of our materials is strictly prohibited.

8. Privacy & Data Protection

• Personal information collected is governed by our Privacy Policy.
• We use industry-standard security measures to protect user data.

9. Termination & Cancellation

• Either party may terminate agreements due to breach of terms or unforeseen circumstances.
• Cancellation policies vary based on the type of service availed.

10. Governing Law & Dispute Resolution

• These terms are governed by the laws of Patna Judiciary only.
• Any disputes shall be resolved through mutual discussion or arbitration.

11. Amendments & Updates

We reserve the right to modify these terms at any time. Updates will be posted on our website.